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Dolby Axon End of Service


Dear Valued Customer,

Thank you for being an Axon user. We have really enjoyed building Axon and watching our community grow, but it’s in need of a major rewrite and we’ve recently had to make the difficult decision to shift our engineering resources to new initiatives.

As of 5 PM PST on December 5, 2016, Dolby will be permanently bringing the Axon service to an end. We know that many of you still use Axon regularly and apologize for the inconvenience that this may cause.

If you need a new voice chat solution, we recommend checking out either Discord or Curse. Both offer a rich set of features and are free to use.

Please see below for a brief FAQ. Thank you very much for using Axon!

The Axon Team



FAQ

What will Dolby do with my user data?

We will be securely scrubbing all data from our servers, so your user account and data will be deleted within one week of the service switching off on Dec 5, 2016.


If I currently have the Axon desktop client downloaded on my computer, will I still be able to use this service?

The service requires that our servers be operational and we will be bringing them offline permanently on Dec 5, 2016.


I have a community on Axon, how can I contact them about service changes?

We are contacting all Axon users to let them know about the end of service. If you’d like to contact them yourself you can still do so via the Axon desktop client until Dec 5, 2016.


I have another question regarding Axon. Who can I contact?

Please direct all further inquiries to support@axon.dolby.com.



[Download the pdf version]


The Dolby Axon desktop client requires Windows® XP, Windows Vista®, or Windows 7.

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